Explore our comprehensive range of high-quality air filtration solutions designed for a variety of industries.
From HVAC filters to HEPA and industrial applications, our air filters offer superior performance, energy efficiency, and long-lasting reliability.
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Last updated: 14 July 2025
Clean-Link (“we”, “our”, “us”) manufactures and supplies industrial air-filtration products through the website clean-link.com and by direct purchase order (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you interact with the Services or otherwise communicate with us. If anything in this policy conflicts with our Terms of Sale, the terms below govern the handling of personal information.
Applies to visitors, business contacts, leads and customers who access or use the Services.
Does not apply to aggregated or de-identified data that cannot reasonably identify you.
| Category | Examples | Purpose |
|---|---|---|
| Contact details | Name, company, job title, billing & shipping address, email, phone | Order fulfilment, account set-up, customer support |
| Account credentials | Username, encrypted password, preferences | Secure customer portal access |
| Transactional data | Purchase orders, invoices, returns, payment method, tax/VAT ID | Contract performance, accounting |
| Device & usage data | IP address, browser type, pages visited, time spent, cookies | Site optimisation, security, analytics |
| Communications | Emails, phone calls, messages, survey responses | Customer service, quality assurance |
Directly from you – when you request a quote, place an order, create an account, subscribe to newsletters or contact us.
Automatically – via cookies, log files and similar technologies when you browse clean-link.com.
Service providers – payment processors, freight forwarders, IT and marketing partners acting on our instructions.
Business partners & trade events – where you voluntarily share your details for follow-up.
Contract performance – process orders, arrange shipping, manage returns and warranties.
Customer service – respond to enquiries, technical support, and product updates.
Marketing (B2B) – send technical bulletins, white papers and product offers that may interest your organisation (opt-out any time).
Security & fraud prevention – authenticate users, monitor suspicious activity, protect our network.
Compliance & legal – satisfy tax, customs and regulatory obligations, or respond to lawful requests.
We share personal information only as necessary:
Service providers – cloud hosting, ERP/CRM, payment gateways, logistics, analytics.
Professional advisers – auditors, insurers, legal counsel under confidentiality.
Authorities – where required by law or to protect our rights, property or safety.
Corporate transactions – in the event of a merger, acquisition or asset sale, subject to standard safeguards.
We never sell personal information.
Clean-Link uses strictly-necessary cookies for site functionality and optional analytics cookies to understand traffic patterns. You can manage cookies in your browser settings; disabling them may affect site performance.
Industry-standard administrative, technical and physical safeguards (e.g., SSL/TLS, access controls, firewalls).
Retention only for as long as required to: fulfil contracts, comply with law, resolve disputes or enforce agreements.
No security system is fool-proof; please avoid sending confidential data over unencrypted channels.
Depending on your jurisdiction (e.g., EU GDPR, UK DPA, California CPRA), you may have the right to:
Access / Know – receive a copy of your personal information we hold.
Rectify – correct inaccurate or incomplete data.
Delete – request erasure of data no longer needed.
Restrict / Object – limit or oppose certain processing (e.g., direct marketing).
Portability – obtain your data in a machine-readable format.
Make requests via the contact details below. We may verify your identity and respond within the timeframe required by law. We will not discriminate against you for exercising these rights.
Click “unsubscribe” in any marketing email or email info@clean-link.com with “OPT OUT” in the subject. Transactional or service-related emails will still be sent when necessary.
Clean-Link operates globally. When we transfer personal information outside your country, we rely on recognised safeguards such as Standard Contractual Clauses or other lawful mechanisms ensuring adequate protection.
We may update this Privacy Policy to reflect business, legal or technological developments. Updated versions will be posted on clean-link.com with a revised “Last updated” date. Material changes will be highlighted or otherwise notified as required.
For questions, privacy requests or complaints, please contact:
Email: info@clean-link.com
Postal: Clean-Link (Guangzhou) Air Filtration Co., Ltd.
No. 36 Jianshe Road South, Conghua District, Guangzhou 510000, China
By continuing to use our Services, you confirm that you have read and understood this Privacy Policy.
